A sustainable way of working is a key part of Verkkokauppa.com's strategy and vision to create a new norm of buying and owning. At the heart of sustainable operations is selling products that customers actually need.
The key sustainability themes include sustainable consumption by means of circular economy, as well as ensuring the sustainability of operations and supply chains. The company systematically reduces greenhouse gas emissions from its own operations and is committed to science-based climate targets (SBTi). The sustainability program also includes fostering the well-being and growth of own personnel and maintaining exemplary business conduct.

Passionately on the Customer’s Side – Driving Circular Economy
We are on a mission to change the way people buy and own. This means fair sales practices, transparent operations, detailed product information, and services that prolong product lifecycles.
How we do it:
We grow the sales of circular products, services, and solutions every year. We expand our trade-in program and keep return rate below 1%.

Responsible Supply Chains and Operations
We ensure environmentally responsible practices and social responsibility in our own operations and require the same from our partners throughout our supply chains.
How we do it:
We are committed to science-based climate targets and ensure that all our direct suppliers provide safe and fair working conditions.

Fostering Employee Well-being and Success
We build our culture on responsibility and inclusion through continuous learning, diversity and quality leadership while supporting physical and mental well-being.
How we do it:
We aim for employee engagement levels that exceed industry benchmarks. We improve well-being and enhance the experience of diversity and inclusion every year.

Maintaining Exemplary Business Practices
We act with foresight and responsibly, ensuring exemplary business practices throughout our organizational governance.
How we do it:
We stay ahead of regulations and foster a culture of compliance across the organization.